Shipping Policy

At Mythoss, we are committed to delivering your orders efficiently and securely. This Shipping Policy outlines how we handle shipping, delivery times, and related matters. Please read it carefully before making a purchase.

1. Free Shipping Policy

  • We offer free shipping on all orders over $50.

  • For orders under $50, shipping costs will be calculated at checkout based on your location and selected shipping method.

2. Processing Times

  • Orders are typically processed within 1-3 business days (excluding weekends and holidays) after payment is confirmed.

  • Once your order has been processed, you will receive a shipping confirmation email with tracking information.

3. Shipping Methods and Delivery Times

  • We partner with reliable carriers to ensure timely and secure delivery.

  • Estimated delivery times vary based on your location:

    • Domestic Shipping: 3-7 business days

    • International Shipping: 7-14 business days

  • Please note that these are estimated delivery times and may vary due to factors beyond our control, such as customs delays or carrier disruptions.

4. Tracking Your Order

  • Once your order is shipped, you will receive an email with a tracking number. You can use this number to monitor the status of your delivery.

  • If you do not receive a tracking number, please contact us at info@mythoss.co.

5. Shipping Restrictions

  • We currently ship to most countries worldwide. However, certain products may be restricted in specific regions due to customs regulations.

  • If we are unable to ship to your location, we will notify you promptly and issue a full refund.

6. Lost or Delayed Shipments

  • While we strive to ensure timely delivery, we are not responsible for delays caused by the shipping carrier or customs clearance processes.

  • If your package is lost in transit, please contact us at info@mythoss.co, and we will assist you in resolving the issue.

7. Incorrect Shipping Information

  • Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

  • If an order is returned to us due to an incorrect address, we will contact you to arrange reshipment. Additional shipping charges may apply.

8. Damaged or Missing Items

  • If your order arrives damaged or with missing items, please contact us within 7 days of delivery at info@mythoss.co. Include your order number and photos of the damaged package or items.

  • We will work with you to resolve the issue promptly, either by issuing a replacement or a refund.

9. Changes to This Policy

  • We reserve the right to update or modify this Shipping Policy at any time. Changes will be posted on this page, and the "Last Updated" date will be revised accordingly.

Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us at info@mythoss.co.